Frequently Asked Questions
Yes, every product we sell undergoes rigorous third-party laboratory testing for purity, potency, and contaminants. We provide Certificates of Analysis (COAs) for all our peptides and compounds to ensure complete transparency and confidence in every purchase.
All orders are shipped in plain, unmarked packaging with no external branding or product descriptions. We use temperature-controlled shipping for peptides that require cold chain handling. Standard orders ship within 24–48 hours, and express options are available at checkout.
We accept major credit cards, cryptocurrency (Bitcoin, Ethereum, and USDT), and bank wire transfers. All payment processing is secure and encrypted. Cryptocurrency payments receive an additional 10% discount.
We offer a satisfaction guarantee on all products. If you receive a damaged or incorrect item, we will replace it or issue a full refund within 30 days of purchase. Due to the nature of our products, opened items are not eligible for returns. Please contact our support team for assistance.
Our products are sold for research purposes only. Some peptides and compounds may have regulatory restrictions depending on your country. It is the customer’s responsibility to understand and comply with local laws and regulations regarding the purchase and use of these products.
Lyophilized peptides should be stored at -20°C (freezer) and are stable for up to 2 years. Once reconstituted with bacteriostatic water, peptides should be refrigerated at 2–8°C and used within 30 days. Always follow the specific storage instructions provided with each product.
Peptides should be reconstituted with bacteriostatic water (not sterile water) for research use. The amount of water depends on the peptide and desired concentration. Our team can provide reconstitution guidance — contact us for specific instructions related to your product.
Peptides are short chains of amino acids that signal the body to produce specific responses like tissue repair, growth hormone release, or fat metabolism. Anabolic steroids are synthetic derivatives of testosterone that directly promote muscle growth and strength. Both have distinct mechanisms and applications.
Yes, we carry a range of Post Cycle Therapy (PCT) products including SERMs like Tamoxifen (Nolvadex) and Clomid, as well as aromatase inhibitors. PCT is essential after any anabolic steroid cycle to restore natural hormone production.
You can reach our support team through our Contact page, by email at support@peplabz.net, or via live chat on our website. We typically respond within a few hours during business days.