FAQ’s
Yes, every product we sell undergoes rigorous third-party laboratory testing for purity, potency, and contaminants. We provide certificates of analysis (COAs) for all our peptides and compounds to ensure complete transparency and confidence in every purchase.
All orders are shipped in plain, unmarked packaging with no external branding. We use temperature-controlled shipping for peptides that require cold chain handling. Standard orders ship within 24–48 hours, and express options are available at checkout.
We accept major credit cards, cryptocurrency (Bitcoin, Ethereum, and USDT), and bank wire transfers. All payment processing is secure and encrypted. Cryptocurrency payments receive an additional 10% discount.
We offer a satisfaction guarantee on all products. If you receive a damaged or incorrect item, we will replace it or issue a full refund within 30 days of purchase. Due to the nature of our products, opened items are not eligible for returns. Please contact our support team for assistance.
Our products are sold for research purposes only. Some peptides and compounds may have regulatory restrictions depending on your country. It is the customer’s responsibility to understand and comply with local laws and regulations regarding the purchase and use of these products.
Lyophilized peptides should be stored in a freezer at -20°C for long-term stability. Once reconstituted with bacteriostatic water, peptides should be refrigerated at 2–8°C and used within the recommended timeframe. Always protect peptides from light and moisture.
Research-grade peptides are manufactured to high purity standards (typically 95%+) and are intended for laboratory research. Pharmaceutical-grade products meet even stricter regulatory standards and are produced in GMP-certified facilities. We carry both grades and clearly label each product accordingly.
Yes, we offer tiered pricing for bulk orders. Orders exceeding certain quantities automatically qualify for volume discounts. For large wholesale inquiries, please contact us directly at support@peplabz.net for a custom quote.
Once your order ships, you will receive an email with a tracking number and a link to monitor your shipment in real time. You can also log into your account on our website to view order status and tracking details at any time.